If you do not receive your order after 2 weeks, receive a damaged item, or receive an item other than what you ordered, please send a ticket to our team via the Support Center. After sending a ticket through the link above, a team member will follow up with you directly through the Teacher Portal.
Please note that orders can not be returned, exchanged, or modified.
Typically, orders are shipped within three days of being placed, although this varies by season. During the holiday season, we anticipate a high volume of orders and it will take longer than usual to ship your items. Please note we do not ship on weekends or on major US holidays, including: Christmas Day, New Year’s Day, Memorial Day, Independence Day, Labor Day, Thanksgiving and the day after Thanksgiving.